Alibaba’s Core Profit Plunges 84% as CEO Defends AI Spending

Alibaba Group Holding Ltd. reported a dramatic collapse in profitability for the quarter ended March 31, 2026, as the company’s aggressive investment in artificial intelligence and its ongoing price war in cloud computing continued to devastate margins.

The results, reported by Reuters via BNN Bloomberg, showed adjusted EBITA falling 84 percent year-over-year, while net income excluding one-time items collapsed by 99.7 percent. Adjusted earnings per share came in at 0.62 yuan, against an analyst estimate of 5.79 yuan, a miss of extraordinary magnitude that reflects the scale of the company’s current investment cycle.

Total revenue for the quarter reached 243.38 billion yuan ($35.8 billion), slightly below the LSEG consensus estimate of 247.22 billion yuan. U.S.-listed shares fell approximately 2.3 percent in premarket trading following the announcement.

The AI Cloud Bright Spot

Amid the profit carnage, Alibaba’s Cloud Intelligence Group delivered a standout performance. Revenue for the division rose 38 percent year-over-year to 41.63 billion yuan ($6.13 billion), driven by surging demand for AI-related services. AI-related products now account for 30 percent of external customer revenue for the cloud division, a figure that management highlighted as evidence that its multi-year investment strategy is beginning to generate commercial traction.

The company has committed to spending at least 380 billion yuan ($55.96 billion) on AI infrastructure over the next three years, and CEO Eddie Wu indicated that actual spending will likely exceed even that ambitious target. The investments are directed primarily toward data center capacity and the procurement of advanced AI chips to meet the growing demand from enterprise customers deploying large language models. EastFrontier previously reported that Citi forecasted that Alibaba Cloud’s AI revenue could grow 90% annually to reach RMB 585.5 billion over the next five years.

Wu’s comments on the earnings call made clear that profitability is not the near-term priority. “We aim to maintain growth that is faster than the market average in order to gain larger market share and firmly cement our absolute market leadership position,” he told analysts. “Those are the primary objectives, and margin is still secondary.”

The E-Commerce Cushion

While the cloud and AI divisions are consuming capital at a rapid pace, Alibaba’s core e-commerce business continues to provide a financial cushion. China e-commerce revenue for the quarter reached 122.22 billion yuan ($18 billion), exceeding the analyst estimate of 119.85 billion yuan.

However, the e-commerce division is facing its own structural pressures. The rapid expansion of quick commerce, the delivery of goods within 60 minutes, is a significant cost driver, requiring heavy investment in logistics infrastructure and rider networks. Management expects the unit economics of quick commerce to turn positive by the end of fiscal year 2027, but in the near term it is adding to the overall squeeze on margins.

The broader competitive landscape in Chinese e-commerce has also intensified. PDD Holdings, the parent company of Pinduoduo, has aggressively captured market share with its low-price strategy, while ByteDance’s Douyin continues to grow its social commerce capabilities. Alibaba has been forced to respond with its own price initiatives and increased marketing spending, further compressing profitability.

Separating AI from Cloud

One of the more significant structural moves disclosed in the earnings report was the confirmation that Alibaba has formally separated its AI businesses from its cloud computing arm. The company’s Qwen family of large language models, including the Qwen chatbot that allows users to shop at Taobao and Tmall via a conversational interface, now operates under a distinct organizational structure led by CEO Eddie Wu’s “Alibaba Token Hub” group.

This reorganization reflects a broader strategic bet that AI will eventually become a standalone revenue engine, rather than simply a feature enhancement for existing cloud services. The Qwen models are being positioned as a platform for third-party developers to build applications, in a model analogous to how OpenAI’s API has become the foundation for a broad ecosystem of AI-powered products.

As the AI race intensifies across China’s technology sector, Alibaba’s financial results serve as a sobering illustration of the capital intensity required to compete at the frontier. The company is betting that the short-term pain of collapsing margins will be justified by long-term dominance in the AI era. Whether that bet pays off will depend on whether its cloud and AI investments can generate the revenue growth necessary to justify the extraordinary level of spending currently underway.

The competitive dynamics are particularly acute in cloud computing, where Alibaba Cloud faces intensifying pressure from Tencent Cloud, Huawei Cloud, and ByteDance’s Volcano Engine. All four are investing heavily in AI infrastructure, and all four are engaged in a price war that is compressing margins across the sector. The 38 percent revenue growth at Alibaba Cloud is impressive in absolute terms, but it must be sustained over multiple years to justify the 380 billion yuan capital commitment that management has made. For now, the market is giving Alibaba the benefit of the doubt, but the margin for error is shrinking with every quarter of profit compression.